Do you promote a culture of continuous improvement in your organization? Whether small or large, continuous improvement is important in the race for efficiency. Large sums of resources are washing down the drain due to inefficiencies in the way many organizations run do business. I ran across great this article by Amy Smith while preparing for a process improvement initiative with a business associate. It is a must read for leaders who strive for efficiency and need a little direction.
"Continuous improvement is much like this search for the shrine," writes Amy Smith, a Kentucky-based director of organizational planning and performance. She goes on to write it is the process of searching for improvement ideas that helps achieve the organizational big picture goal.